DGCA issues new refund rules: Airlines to offer 48-hour look-in period to make changes & refunds to be made within 14 days
N Shorts
DGCA issues new refund rules: Airlines to offer 48-hour look-in period to make changes & refunds to be made within 14 days
Airlines must now offer a 48-hour 'look-in option' for ticket cancellations or amendments without extra charges, provided the departure is at least 7 or 15 days away for domestic or international flights, respectively. Refunds will be processed within 14 days, and name corrections within 24 hours of booking on airline websites are free of charge.
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